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Frequently Asked Questions

Is my account information on LanguageARC secure?

LanguageARC is committed to ensuring the security of your personal information and contributions. Please see our Terms of Service and Privacy page for further details.

What happens to my contributions after I click submit?

Your contributions are combined with those of other Citizen Linguists to be used in a wide variety of language related research, education and technology development. Please see our Terms of Service for more information about your contributions.

I have a question. Who can I contact?

If you have questions or comments about a particular project or task, you can post on the project’s Messageboard in the Chat area. If you have questions or comments about LanguageARC in general, please use our Contact form .

The audio recording feature is not working for me.

Please make sure your browser is set to Allow Access to Microphone if that is an option. If you use Safari as your browser, please note that any version prior to 12 may not work with certain features such as Audio Recording. In addition, please make sure that the Media Recorder is activated in Safari. On desktop, in the Safari menu bar, click on “Develop.” Go to “Experimental Features” and make sure that “MediaRecorder” is checked. If you do not see “Develop” in the menu bar, then go to “Preferences” and click on the “Advanced” tab. Check the box next to “Show Develop menu in menu bar.” On iPhones, go to “Settings” then “Safari” then “Advanced” then “Experimental Features” and activate “MediaRecorder.” If you are still having difficulties, please send us a message using our Contact form .

The website is not working for me.

Please note that some web browsers such as Safari or older versions of a web browser may not be optimized for some features used on LanguageARC. For best results we recommend using the most up-to-date version of Chrome.

I am a researcher. How do I create a project on LanguageARC?

In the near future, approved researchers will be able to build their own LanguageARC projects using our Project Builder Toolkit. If you have a project in mind that has more immediate needs, please contact us to discuss using our Contact form .